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 What makes us different from others?

Suzhou Tomax Storage&Logistics Equipments Co., Ltd. was established in 1999,which is locate in Xinhua industrial zone, Suzhou in China.. Tomax is a manufacturer specialized in the production of racks, work tables, file cabinets, hand cars, material box and other logistics and storage equipments. focusing on racking design, development and service for logistic and storage industry.

1. Q: Are you a factory or trading company? 
A: We are a factory Locate in Suzhou City,very near to Shanghai,welcome to visit us.

2. Q: Where is your factory located? How can I visit there? 
A: Our factory is located in Suzhou City, Jiangsu Province, China, close to Shanghai. You can fly to Shanghai airport directly. You are warmly welcome to visit us whenever you are available!

3. Q: What is the raw material of your products?

A: As general, the raw material of steel code is  Q235. Other steel is also available to clients’ requirements.

4. Q: What is the term of payment? 

A: As general, 30% T/T down payment and balance before shipping.

5. Q: What is delivery times?

A: It depends on the order quantity and racking types. As general, within 15 to 25 days, for ordinary order quantity of Heavy Duty Palleting Rack System for Industrial Warehouse Storage Solutions . 

6. Q: Which port will be used as loading port?

A: Shanghai port, the closest port to us, is recommended strongly as loading port. 

7. Q: May I know the status of my order?

A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.

8. Q: Are samples available?

A: Yes. Short sections of samples could be provided, they are free of charge, but international courier costs to be borne by clients.

9. Q: How can I get your quick quotation on my pallet racking project?  

A: As different clients and projects have different needs of racking dimensions and specification, as general, for quick quotation, we need to know following info,

• Required Pallet Racking Dimension: Height*Depth*Length?
• Number of Levels?
• Loading Capacity of each level?
• Racking Quantity?  
• If you are not very sure of above info, please just let us know your storage needs. Accordingly, we'll be happy to provide with our professional proposed racking solutions for your kind reference.