New Carbon Seat post Road Mountain Carbon Bicycle Parts 27.2/30.8/31.6*350/400 mm Seat Post

Communication

We will actively update our buyers with email messages regarding the status of their orders.

We will send you message when:

• After your order is shipped.

• If you have any question or concern about your order, please feel free to email us.

• We will try our best to reply all e-mails within 24 hours.

• However, no emails will be replied during weekends or holidays.

• Please allow up to 48 hours delay in receiving our response after long weekends or holidays.

• Please contact us for resolutions before leaving negative feedback,

• we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.

Shipping Time & Charge

Your order will be shipped within 1-2 business days after we have received your payment.

International

International delivery usually takes between 4-8 days for delivery,

in some rare cases, it could take up to 8-15 business days.

it`s send to other country,the china post and the hongkong post about need 15-25days,

it`s send to brazil about need 15-60days,we will provide the free tracking number,

so please do not worry!

Return Policy

If item arrives non-functional or defective,

you must contact us within 3 days for an excahnge and we will send you a BRAND NEW replacement.

Buyer must contact seller for RMA authorization before returning an item.

Incorrect items must be returned within 7 days of receipt in order to receive the exchange.

The returned item must be in its original packaging with all documentation and accessories.

Any dismantled, marked, or visibly defaced product by the buyer will VOID the item`s return authorization.

If item becomes defective within the warranty period listed in the auction, please contact us.

Buyer will be responsible for shipping of the defective unit back and forth.

We will replace it with a brand new replacement.

If it`s our mistake,we pay the all of the shipping fee and change a new product to our customers.