Premium/High Quality neon color pencil For Professional Artists ,paper pencils,colored pencil gift set

1.Can you print our logo/design on the products and packagings?

Yes, we provide branding/labeling service as long as you meet the MOQ.

2.Can we have customized features on products/packagings?

Yes, but for plastic&metal items, we need to make new molds,so there might be additional tooling charges.

3.Can you design the artworks&packagings for us?

Yes,we have a professional designer team.

4.What is the minimum order quantity?

The MOQ is varied for different products.Please contact us for specific MOQ.

5.What is your lead time?

Usually 30 days for most orders

6.What are your trade terms?

We can do FOB,CNF,CIF and EXW

7.What is your payment term:

30% Deposit + The Balance before shipment

8.Can we pay the balance after you ship the goods?

Sorry,the balance must be paid before shipping.

9.What is the sample cost?

If you need regular samples and sample quantity is very little,the samples can be free.

If you need a lot of samples or custom samples,the samples will be charged

Either way,the the shipping cost must be paid by the buyer.

10.What is sampling time?

For regular samples,we usually need 1-2 days.

For the custom samples,it usually takes 1-2 weeks.

11.Do you do retails,e.g.10 or 20 pieces of each product?

We’re a manufacturer and wholesaler,we do not do retails,sorry.

12.What is your after-sales and warranty?How can our benefits be guaranteed?

You can place orders via Alibaba Trade Assurance.

We promise that if you get any problematic products,we will Refund or send you Free Replacement.

13.Do you have exclusive distributors in other countries?

Yes,for some particular products,we have exclusive distributors in Europe,USA and Middle East,please contact us for more details.

14.How can I place an order?

Please see order route as below.

15.What are your payment methods and shipping methods?

Please see instruction below.