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Jinan Tian Jiao Machinery Manufacture Co., Ltd. specializes in developing and manufacturing Mechanical CNC routers, CNC Laser machines, Plasma cutting machines, cutting plotters and other machines. We provide global market with high quality CNC equipment. We are a leading company in this field, being confident in offering the best service and best quality.

With many years' hard work and perfect management system, we have classified our products into several categories: woodworking machines, advertising machines, ATC machines, stone working machines, plasma cutting machines, laser machines and plotters. We can also customize products and offer OEM service. Our products have been exported to many overseas countries, gaining good comments.

We hope to be your good, long-term and honest partner. Wish you can get joy and satisfaction from our products and service.

Q1: How to choose a suitable machine?

       You can tell us the working piece material, size, and the request of machine function. We can

       recommend the most suitable machine according to our experience.

Q2: This is the first time I buy the machine, is it easy to operate?

       We can provide the operation manual or video for guiding. If it is hard for you learning, we can

       also help you by “Team viewer”online, with telephone or Skype explain.

Q3: Can you customize the machine for me?

       Yes, we provide customized solution, but considering the cost, we will recommend the

       standard configuration to you first.

Q4: What is the guarantee? In case the machine break down?

       The machine has 1 year guarantee, fail parts will be replaced for free if the machine under

       “ normal operation”.

Q5: How about the documents after shipment?

       We will send all the documents by air after shipment. Including packing list, commercial

       invoice, B/L, and other certificates required by clients.

Q6: Delivery time?

       For standard machine, it would be 7-10 working days; for non-standard machine, it would be

       20 - 30 working days.

Q7: How is the payment?

       Normally we accept T/T or L/C, if you like other terms, tell us in advance.

Q8: Do you arrange the shipment for me?

       For FOB or CIF price, we will arrange shipment for you, for EXW price, you should arrange

       the shipment by yourself.

Q9: How is the packing?

       Step1: water proof wrapping film with foam protection in each corner.

       Step2: Solid seaworthy wood box package with steel belt.

       Step3: Save space as much as possible for container loading.

Mable Yang

Email: ellen AT

Tel: +86 15165172180
Skype: yang0184_1

Wechat: +86 15165172180
Trade Manager: cn1001481726
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