Chinese Green Marble balustrade and stone columns

1) Q: Where is your company?

A: Our headquarters is located in Shenzhen city, Guangdong Province (Zip: 518108), which is around 45 minutes by car from airport.

2) Q: What’s the port of loading?

 A: Normally Shenzhen, the biggest seaport in South China with convenient global logistics solution. We also export through Guangzhou, Xiamen.

3) Q: How is your packing?

 A: Normally we pack our stone with fumigated wooden boxes (foam and plastic film inside) with plastic tapes in 6 sides, further strengthened with iron sheet in the corner. Individual carton packing or customized packing is available.

4) Q: What about shipping mark?

A: We can provide neutral shipping mark, or customer trade mark / OEM trade mark are available.

5) Q: What’s your sample policy and sample lead time?

A: Small samples are free. Even the courier fee will be refunded after you place the order. The lead time for small sample is 1 – 3 days.

6) Q: What’s your MOQ?

A: Under FOB, our MOQ is one 20’ GP with no more than 4 products;

B: Under EXW, our MOQ is 50 square meters with our common stocks.

7) Q: How do I know the quality of the products?

A: We’ll send you the order update and product pictures for you to see for yourself. QC inspection by yourself / your friend / 3^rd QC agent is accepted. And our QC standard is international AQL2.5/4.0 ITS standard.

8) Q: What’s your payment term?

A: 30% deposit by TT, balance against copy of B/L.

9) Q: What’s your production lead time?

A: The normal lead time is around 3 weeks for one 20’ GP. Faster lead time is available upon confirmation.