EN15194 36v 350w 28 inch city electric bicicleta

1.Q: About us.
   A: We are manufacturer, we have two our own factories in foshan city. 
       So our price is more compective than trade company.

2.Q: About Sample.
   A:  we could send it to you for test , but The cost is paid by you no matter sample fee or shipping fee.
        But we will refund the between price  to you, after you place the larger order.

3.Q: About Quality.
   A: We are a factory which has over 10 years history.
       We have well experiences in this filed ,We have our own QC teams, they will make sure the whole production procedures strictly operating.

4.Q: About Deliver time.
   A: Usually, if  the bike in stock ,it can deliver during 15days , if not , it is about  one month 
       

5.Q: About MOQ.

   A: Our MOQ (Minimum Order Quantity) is 160 cartons.
       Why? Generally, 150 cartons could be shipped in a 20 FEET CONTAINER.
       I think you won't let the container wast the space.
      you can make a mix orders.

6.Q: About Payment.
   A: Now, we only accept T/T and L/C payment terms.
       T/T: 30% T/T as deposit and 70% T/T before shipment.

7.Q: About Packing.
   A: We will use bubble pack, paper board, plastic protector to protect bike.
       The carton is match the bike size and thick enough to avoid be punctured.

8.Q: About After-Sale Service.
    A: We provide a good after-sale service when you have any question about order or production.

9.Q: What can I do if I received damaged bike?
   A: Don't worry. Please take photos to show what's wrong with it and send photos by e-mail.
       We will respond within 24 hours to help you solve it.

10.Q: Can I send the broken bike to your factory to fix in warranty date?
     A: It is our responsibility to fix it.
         However, send it to us may be not the best way to settle it.
         It depends on the cost which will happen, we prefer to find a better way to solve it.

11.Q: About our connection

whatsapp;8618927686583

   Wechat:18927686583