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 Pre-sales services

* any concerns of our machine by email/phone will be replied ASAP within 24 hours

* according to the customers’ requirements and circumstance to make the best design 

* cost/benefit analysis

* to support factory layout

In the sale of services

* we are in charge of installing,debugging and training

* technical guidance of frequently asked questions

After-sales service

* one year guarantee for whole machine except of quick-wear part

* 24 hours technical support by email/phone

* calling, network or door-to-door service

* use friendly English software, user manual and detailed Videos/CD

1. MOQ(Minimum Order Quantity)

    One set is welcome, and mix products for order are welcome.

2. Delivery Time

    Depending on your quantity, for goods we have in stock. Delivery takes few days to comply with your

    request to replace the plug or other configurations. For regular order, by ocean shipping takes 20-40 

    days. For small machines, express delivery for 3-8 days.

3. Deviation

       There might be sightly difference in color, because of the computer monitor settings .

       With the difference in the measurement method, please allow 1-3cm in size deviation.     

4. Package

      Standard export wooden case or other packages depending on products

      packaging weight is subject to the actual pack.

5. Service

     welcome your compliments / complaints and suggestions. Any inquiries or complaints will be responsed       within 24 hours