1.Machine Packing:

Our machine uses export standard wooden packing for our customers. 

2. Machine Shipping:

We usually ship machines for our cutomers with the following modes:

1). by sea   2). by air    3). by express     4). by train

3. Delivery time:
We will delivery your machines in 5-10days after received 40% of the whole payment.

1. Our Quality Guarantee Period is for one year;

2. Oversea Engineer service is available; 

3. We can supply Technical Support by phone, email or video all the time.

4. We promise our customers that if there is something wrong with the product within the Guarantee Period, we will repair the products within 10 days or return money or re-produce the products with no charge. 

 About us:Guangzhou GELGOOG Industrial Technology Co., Ltd. (hereinafter referred to as GELGOOG) is a large-scale industrial group mainly specialized in food processing machines, covers french fries machinery, instant noodles machinery, butter machinery, starch machinery, sugar machinery, biscuits machinery, prawn cracker production line.

We located in Guangzhou city, the capital of Guangdong Province in China. With years of manufacturing and sales experience in machinery industry, GELGOOG has achieved a good fame for providing high qualitymachines and best service concept of "Quality First, Service Foremost", and established a recognized brand in machinery industry. We have on the basis of domestic market, developed international market and established a sales network throughout the world. Our products are sole very well throughout China and are also introduced to South – east Asia, Eastern Europe, and Africa. Our market share is increasing each year.

1.Ask:What is your cocoa bean butter equipment guarantee?
Ans:Usually our machine guarantee is 1 years, and we will keep contact with our customers for after-sale servise, we aim to produce better machines and make our customers satisfied. 
2.Ask:What's the machine voltage or power of your cocoa bean butter equipment?
Ans:Usually in our country voltage is 220v,50hz, single phase , or 380v, 50hz, 3 phase, if you have special requirement , pls tell us, we will vetify the voltage according to your requirement.

3.Ask:How to install the cocoa bean butter equipment for us?
Ans:We can instuct the machine install by vedio, email ,picture, etc, and if for large project , we can also arrange our workers help you to install it in your country .

4.Ask: If we have problems when we use your cocoa bean butter equipment, what should we do?

Ans: If you have any problems, just contact us, we will help you to solve, and if necesary, we will arrange our engineers to help you in your place.

Any more details about our cocoa bean butter equipment,please contact me freely!We will provide to you the best project!

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