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1.How quick can you deliver the order to us? For most regular items, we have them in stock which can be sent within 3 - 7days. Please contact for stocked details. However, for those that need customizing, it requires about 7 - 25days for production, depending on your quantity/your logo/whether need create moulds or not. 2. Can you customize / personalize as per our design? Yes, we can accept both OEM & ODM designs. Please feel free to send artworks. 3. Can we have a sample before bulk production? Yes, sure! A sample before production is necessary. We can provide free sample to you if we have existing, but freight will be collected on your side. For custom design, we will need to charge certain sampling cost, which can be refundable if your quantity reaches. 4. What file type of artwork should I send to you for making logo?